FAQ
| WHAT MATERIALS IS THE MASK MADE OF? |
| All components of the mask are made of transparent, durable and high-qualtiy materials that are also used in medical technology. |
|
Mask: biocompatible polycarbonat (PC)(PC) Flexible tubes: for the ear band including mask band (medical silicone rubber) |
| Cheek rest (PC) |
| Nose rest (softplastic elastomer) |
| WHERE IS IT PRODUCED? |
| Zero Facemask is manufactured in Germany in CO2 neutral environment. |
| HOW DO I CLEAN MY ZERO FACEMASK? |
| For cleaning, ZERO FACEMASK can simply be doused with hot water* (> 60°C/ 140°F). You can also put it in a sterilizer or you clean it with a disinfectant. *Attention: The mask warms up during this process, let it cool down afterwards. |
| HOW DO I CLEAN THE FILTER FRAME? |
| The filter frame can be cleaned in the washing machine at 60°C/ 140°F, but without spinning. |
| IS ZERO FACEMASK COMFORTABLE TO WEAR? |
| ADue to its low weight of only 59 g and the few points of contact - on nose and cheeks - ZERO FACEMASK is comfortable to wear. The material that touches the face is made of high-quality soft plastic. |
| HOW SHOULD I TRANSPORT MY MASK? |
| ZERO FACEMASK comes with a reusable bag that protects it from scratches and dirt when not in use. |
| HOW MUCH DOES SHIPPING COST? |
| ZERO FACEMASK is shipped within the European Union at no additional cost. For all countries outside the EU, shipping costs are calculated individually. |
| ARE THERE SPECIAL OFFERS FOR COMPANIES? |
| In business, the transparent ZERO FACEMASK is ideal, whether in the office or in direct customer contact. And: ZERO FACEMASK can be individually personalized or branded with the company logo. Offer valid for a minimum order quantity of 50 pieces. MORE INFORMATION |
| ARE RETURNS ACCEPTED? |
| Due to the high risk associated with returns, we cannot accept product returns. If you have any problems, please send an e-mail to orders@zerofacemask.com |