FAQ

WHAT MATERIALS IS THE MASK MADE OF?
All components of the mask are made of transparent, durable and high-qualtiy materials that are also used in medical technology.
Mask: biocompatible polycarbonat (PC)(PC)
Flexible tubes: for the ear band including mask band (medical silicone rubber)
Cheek rest (PC)
Nose rest (softplastic elastomer)
WHERE IS IT PRODUCED?
Zero Facemask is manufactured in Germany in CO2 neutral environment.
HOW DO I CLEAN MY ZERO FACEMASK?
For cleaning, ZERO FACEMASK can simply be doused with hot water* (> 60°C/ 140°F). You can also put it in a sterilizer or you clean it with a disinfectant. *Attention: The mask warms up during this process, let it cool down afterwards.
HOW DO I CLEAN THE FILTER FRAME?
The filter frame can be cleaned in the washing machine at 60°C/ 140°F, but without spinning.
IS ZERO FACEMASK COMFORTABLE TO WEAR?
ADue to its low weight of only 59 g and the few points of contact - on nose and cheeks - ZERO FACEMASK is comfortable to wear. The material that touches the face is made of high-quality soft plastic.
HOW SHOULD I TRANSPORT MY MASK?
ZERO FACEMASK comes with a reusable bag that protects it from scratches and dirt when not in use.
HOW MUCH DOES SHIPPING COST?
ZERO FACEMASK is shipped within the European Union at no additional cost. For all countries outside the EU, shipping costs are calculated individually.
ARE THERE SPECIAL OFFERS FOR COMPANIES?
In business, the transparent ZERO FACEMASK is ideal, whether in the office or in direct customer contact. And: ZERO FACEMASK can be individually personalized or branded with the company logo. Offer valid for a minimum order quantity of 50 pieces. MORE INFORMATION
ARE RETURNS ACCEPTED?
Due to the high risk associated with returns, we cannot accept product returns. If you have any problems, please send an e-mail to orders@zerofacemask.com